1. Remote Work Culture and Hybrid Travel:

The remote work revolution sparked by the COVID-19 pandemic has altered how people approach their careers. With the realization that work can be done from anywhere, more professionals are choosing to work remotely or adopt hybrid work models. This shift in work culture has fueled the demand for extended-stay hotels, which offer the perfect blend of productivity and comfort. Travelers can set up a temporary office in their spacious rooms and seamlessly balance work responsibilities with leisure activities.

2. Infrastructure and Green Energy Projects:

As governments worldwide prioritize infrastructure development and sustainable energy projects, the need for extended-stay accommodations for work crews is rising. These projects often require professionals to work on-site for extended periods, creating a substantial market for extended-stay hotels. This trend is expected to continue as countries invest in upgrading their infrastructure and transitioning to greener energy sources.

3. Cost-Effectiveness and Efficiency:

One of the primary reasons extended-stay hotels have gained popularity is their cost-effectiveness. These hotels are cheaper to build and operate than full-service ones, making them an attractive option for developers and investors. With fewer amenities and less frequent housekeeping, extended-stay hotels can provide excellent service while keeping operational costs in check.

4. Evolving Guest Expectations:

The future of extended-stay hotels lies in understanding and adapting to guests’ changing expectations. Today’s travelers seek not only comfort and convenience but also unique experiences. Extended-stay hotels incorporating local elements and creating a sense of community will stand out in the market. Offering tailored amenities, flexible check-in/check-out options, and personalized services will be crucial to meeting guests’ evolving needs.

5. Technological Advancements:

As technology continues to shape the hospitality industry, extended-stay hotels must leverage innovative solutions to enhance guest experiences. Smart room controls, contactless check-in/out processes, and efficient communication platforms will become the norm. Additionally, incorporating sustainable practices and energy-saving technologies will appeal to environmentally-conscious travelers.

6. Emphasis on Health and Well-being:

In the post-pandemic world, health and safety will remain top priorities for travelers. Extended-stay hotels must implement rigorous cleaning protocols and ensure proper ventilation. Health-focused amenities such as fitness centers, outdoor spaces, and healthy dining options will become essential in attracting guests seeking a well-rounded stay experience.

The future of extended-stay hotels looks promising, with a growing emphasis on remote work, infrastructure projects, cost-effectiveness, and guest-centric approaches. As the hospitality industry continues to adapt to changing demands, extended-stay hotels are well-positioned to cater to the needs of modern travelers. By embracing technological advancements, sustainable practices, and a focus on health and well-being, these hotels will thrive in a new era of travel and work. Whether for business or leisure, extended-stay hotels offer a home away from home, providing guests with the perfect balance between productivity and relaxation.

You can learn about LivAway naming Virdee brand standard for their national expansion here!

The post The Future of Extended Stay Hotels: A New Era of Travel and Work appeared first on Virdee.

No more waiting in line: Say goodbye to those long queues at check-in. With touchless kiosks and user-friendly apps, guests can dive right into their stay within minutes.

Efficiency at its best: Balancing guest satisfaction and costs is crucial, and self-service technology can help. It reduces the burdens on the front desk, streamlines the check-in process, and strategically allocates resources.

Boost your revenue: Who doesn’t love extra cash? With self-service technology, you can easily upsell services and amenities, giving your guests an unforgettable experience while boosting your revenue.

Catering to the modern traveler: Keep up with the expectations of tech-savvy guests. By embracing self-service technology, you’ll ensure your property stays relevant and appeals to a broader audience.

Stand out from the crowd: Leave a lasting impression on your guests with innovative self-service technology. It enhances your brand image, attracts more customers, and builds loyalty.

Everyone is welcome: Self-service technology is designed to accommodate all guests. With user-friendly interfaces, you’ll create an inviting environment where everyone feels comfortable and valued.

Get ahead of the competition: Self-service technology is the secret weapon that will give your limited-service property the edge in the rapidly evolving hospitality industry.

Welcome to the future of hospitality! As the industry evolves, embracing self-service technology becomes an imperative strategy for limited-service hotels to stay relevant, competitive, and successful in catering to the ever-changing demands of today’s travelers. So, whether you’re a guest seeking a hassle-free stay or a property owner looking to thrive in a competitive market, self-service technology is the key to unlocking the future of hospitality. 

It really is THIS easy!

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SALT LAKE CITY (July 25, 2023) — LivAway Suites, the developer-centric, economy-extended stay hotel brand, has announced a partnership with innovative software-as-a-service company, Virdee, to strengthen their technology-forward brand standards for guests.

The collaboration with Virdee will implement a variety of user-friendly technologies in order to enhance and streamline the overall guest experience. These technologies include self-serve check-in, around-the-clock virtual reception, and pre-check-in options, as well as other web, mobile, and kiosk services. Through the digital guest engagement platform, customers will enjoy 24/7 touchless check-ins and digital room keys all from the palm of their hand.

For developers, this partnership will provide a competitive advantage, operational efficiencies, and the ability to drive more revenue through cross-sale opportunities within the check-in process and add-ons available through the app.

“Contactless technology is a boon for our industry, and our partnership with Virdee provides a seamless digital guest service solution through mobile, kiosk and online – at the same time offering additional revenue streams and reducing operational costs at each LivAway Suites hotel,” remarked Kevin Dailey, Chief Operating Officer of LivAway Suites. “Our partnership with Virdee doubles down on our commitment of being the most tech-forward brand in our segment ‘because our guest deserves better.’”

“LivAway Suites’ technology-centered, developer-focused approach makes them an ideal hospitality partner for Virdee”, said Branigan Mulcahy, Co-Founder of Virdee. “Leveraging the operational efficiencies that Virdee offers, gives LivAway Suites an innovative leg up on their competition in the extended stay segment.”

LivAway Suites, created “for developers, by developers,” currently has over 25 locations in various phases of development across the United States. Over the past few months, LivAway Suites has broken ground on locations in metro areas of Tennessee, Washington, and Utah, with many more markets to follow in the coming months.

To learn more about LivAway Suites, visit www.livawaysuites.com

ABOUT LIVAWAY SUITES

LivAway Suites, based in Salt Lake City, Utah, is a new economy extended stay hotel brand with a developer-centric business model and hotel design that helps our guests feel more at home while away. The brand is built on understanding the importance of offering guests “everything they need and nothing they don’t” with straightforward services and pragmatic amenities that offer livability and comfort at an affordable rate. Built on a foundation of “for developers, by developers,” LivAway Suites is poised to disrupt the traditional hotel franchise model through transparent pricing and an improved return on investment. For more information, visit www.livawaysuites.com.

ABOUT VIRDEE

Based in Austin, Texas, Virdee is an innovative software company serving the hotel industry. Its API-first approach provides the most comprehensive solution of check-in/out, identity verification, payment collection, and remote support. Virdee helps clients elevate the customer experience, reduce costs and generate ancillary revenue. Virdee was founded in 2020 by experienced real estate operators and visionary technologists – Branigan Mulcahy and Nadav Cornberg. Visit www.virdee.io to learn more.

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After having used an in-house developed system, Hilton decided to buy instead of build its next generation of property management software. Let’s look into why this was a good decision and how buying vs building can help keep companies at the forefront of technology and provide a competitive advantage.  

Build vs Buy: Flexibility  

One of the main reasons to buy software instead of building it in-house is the flexibility it affords the buyer. Hilton and HotelKey partnered to design PEP, which is unique to Hilton and will be used exclusively by their properties. While fantastic off-the-shelf solutions exist, a large brand like Hilton is going to have unique requirements to meet the demands of such a large and complex global property structure. The benefit of outsourcing development is that the client has the ability to provide input during the design process. Post-launch, you’re going to want to add features to continue to remain competitive and satisfy guests.  

Large clients will have dedicated staff (from the software provider) available to them to ensure the software is working properly and for everything from designing new features to troubleshooting bugs. If you think about any software that you use, from Windows to individual phone apps, there are constant updates being pushed out. There are stability improvements, new features, compatibility with new systems, etc. These take a lot of time and manpower, and it’s something you never have to worry about when you don’t develop it yourself.  

Build vs Buy: Cost  

Often when developing software in-house, companies fail to take into account the ongoing maintenance and further development. Cost-cutting measures tend to cut down on those developers over time while company priorities shift, resulting in outdated software that becomes a thorn in the side of guests and results in poor reviews. Purchasing software keeps development headcount off of the client’s books. As mentioned earlier, the continued development of the software will remain in the forefront, avoiding any declines in performance or guest satisfaction. Finally, keep in mind that when you buy, there is software ready to go. Yes, some customization happens for large clients, but it’s usually 90% there from the start. The cost of hiring and training developers and then starting to build software from the ground up is a cost you avoid when buying instead of building.   

Build vs Buy: Pace  

When deploying new software across a large portfolio the like of Hilton’s, it’s going to take a while. Hilton rolled out PEP to 500 properties over two years (starting in 2020) with the full rollout not complete until 2026. This is normal as there’s going to be a period of beta testing at the beginning followed by a period where stability needs to be observed across a selection of properties. Then features get dialed in before a larger rollout.  

When approaching something like this from an in-house perspective, the sunk cost is significant. There is this pressure to roll out as fast as possible to potentially reduce the amount of staff needed during rollout vs afterward. Going back to the cost topic, there is a risk of funding being reduced or headcount cut before the rollout is complete, potentially stalling progress and leaving many properties in the lurch. These issues are largely avoided when purchasing software, allowing a relatively small in-house team to take its time with logical beta and rollout periods.  

Build vs Buy: Options 

Lastly, when it comes to deciding between build vs buy, what buying gets you is options. From mobile ordering apps like Toast to room-cleaning robots, there are companies out there to leverage instead of building in-house. These companies do one thing and do that one thing very well. They are experts in developing, maintaining, and supporting their software and services and the clients that use it. Furthermore, interactions between solutions are becoming easier and easier. For example, Virdee’s own Virtual Reception is integrated with HotelKey’s technology along with numerous other PMS, lock, and payment providers. The ease of deploying and maintaining a purchased solution vs an in-house one is becoming better every day.  

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On the surface, front-desk-on-demand seems simple to define. It’s anything that replaces the front desk and allows guests to do what they could do at the front desk but via technology instead. However, the further you dive into it, the more complex the topic can become. Does it include a connection to actual people, or is it limited to an app that guests interact with. You also have to consider the business challenges a property is trying to overcome. What are you trying to accomplish?  

Broad definition of front-desk-on-demand  

The definition of FDOD will partly depend on the needs of the property. If you think about what the front desk does at a large luxury hotel, it goes beyond checking in and checking out. It includes calling to ask for more towels or coffee pods (there isn’t always a separate room service line, or guests tend to just dial the front desk for anything). If a room key stops working or a guest loses their room key, then a stop by the front desk is mandatory for a new key. By extension, the concierge is also part of the front desk environment and provides information about surroundings or helps with dinner reservations. 

Smaller limited-service hotels may have a front desk that doesn’t carry the same number of responsibilities as those of larger properties. If there is no restaurant or kitchen on site, there is no room service that needs to be called. Concierges don’t exist. The problem of lost keys still exists, although with a smaller number of rooms, it won’t happen as often. A FDOD, even by broad terms, won’t have the same level of responsibilities at a smaller property vs at a larger one.  

Narrow definition of front-desk-on-demand 

The narrow definition of an FDOD is when a human is needed to help in a situation where technology cannot take care of the guest’s need. Everything else has been handled by an app or kiosk, but the guest now needs to contact a human at the front desk for a specific need. Thanks to virtual reception software becoming ever more robust, the types of guest needs that require human interaction are becoming increasingly scarce. The main issue that we see is problems checking in where a document won’t scan (e.g., because the bar code on the back is damaged) and a room lockout where the guest has nothing on them (no ID, no phone). 

Without the ability to connect the guest to a staff member (i.e., a front desk), technology alone cannot handle these issues. If the guest can be connected remotely to a staff member, then that staff member can check the ID via a camera (either on a kiosk or phone) and finish the check-in process. In the case of a lockout without any ID available, the staff member can look up the ID information from the check-in and issue a replacement key via a kiosk in the lobby. 

AI is not yet at the level that could complete the above two examples without human intervention. Virdee Virtual Reception offers Remote Assistance, which connects guests to hotel staff from anywhere. This is what we have typically called FDOD because it connects the guest to an actual staff member just like stopping by the front desk of the hotel or picking up the phone in the room. There are hotel technology providers out there that will also provide staffing, removing the need for the hotel to have front desk staff on its own payroll.  

The key to going staffless  

An FDOD staffed by humans is the key to a hotel going fully staffless. But what does that really mean? The property is staffless on-site and really only for the needs of the front desk and concierge. Especially full-service hotels will still require other types of staff on site, like maintenance, security, and kitchen staff. Luxury hotels will likely still want at least minimal front-desk staff on-site to ensure a high level of guest interaction and that personal touch. In the end, it may not be about being staffless but doing more with less staff.  

So which definition is correct?  

In the end, what FDOD means to a specific property depends on what they are looking for and what business challenges they are trying to overcome. More and more, technology is allowing for automation, from robots that clean rooms to lockers that can provide access to food, towels, and more. Ask yourself, “Can I cover every guest need with just an app, or do I need a person on the other end for certain situations?” Your front-desk-on-demand is what you need it to be. 

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1. Technology will continue to dominate

The pandemic has accelerated the use of technology in the hospitality industry, and it is here to stay. From contactless check-ins and payments to the use of artificial intelligence, hotels, and other hospitality establishments are embracing technology to enhance guest experiences. In 2023, we can expect to see more technological advancements, such as virtual and augmented reality, and the integration of smart devices in hotel rooms.

2. Sustainability will be a key focus

Sustainability has become an increasingly critical issue in the hospitality industry, and 2023, it will be a key focus for many hotels and resorts. More properties will aim to reduce their carbon footprint by using eco-friendly products and practices and implementing waste-reduction strategies. Guests are also becoming more conscious of their environmental impact and will seek out hotels that share their values.

3. Personalization will drive guest experiences

Guests seek personalized experiences when they travel, and hotels are taking note. In 2023, we can expect to see more hotels implementing guest preference tracking, which allows them to personalize everything from room amenities to dining experiences. This will not only enhance the guest experience but also increase guest loyalty.

4. Health and wellness will take center stage

The pandemic has highlighted the importance of health and wellness, and hotels are responding by incorporating wellness offerings into their amenities. In 2023, we can expect to see more hotels offering yoga classes, meditation sessions, and healthy dining options. In addition, hotels will prioritize guest safety by implementing strict cleaning and hygiene protocols.

5. Staycations and local tourism will continue to rise

With travel restrictions still in place in many parts of the world, staycations and local tourism have become more popular. In 2023, we expect to see more hotels and resorts offering staycation packages and promoting local tourism. This trend is not only beneficial for hotels, but it also supports local economies and encourages guests to explore their backyards.

In conclusion, the hospitality industry is constantly evolving, and 2023 is set to bring even more changes. By embracing technology, focusing on sustainability, prioritizing guest personalization, emphasizing health and wellness, and promoting local tourism, hotels, and resorts can stay ahead of the curve and provide exceptional guest experiences.

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Fewer listings and ads can significantly impact visibility, particularly for hotels and OTAs that rely on search and ads to attract visitors to their websites. With the rise of AI-powered conversational bots, SEO and SERPs may become less relevant as bots provide users with direct answers to their queries. Although ads are still possible, the ad space available may be reduced compared to the search page results. This could lead to fewer visibility possibilities for hotels and OTAs, resulting in less website traffic and lower revenue. Additionally, as the demand for advertising stays the same, fewer ads may increase the cost of advertising, making it more expensive for hotels and OTAs to attract visitors to their websites. Ultimately, the shift towards conversational bots poses a challenge for businesses to adapt and find new ways to attract users and increase their visibility to remain competitive in the industry.

To increase visibility in the age of conversational bots, hotels, and OTAs should focus on the following strategies:

• Optimize their online presence: Provide excellent websites with relevant content and offers aligned with customers’ expectations. This content should be high quality and very specific, making it easier for conversational bots to reference the information in response to users’ inquiries.

• Invest in influencer marketing: Collaborating with influencers increases brand awareness and trust, increasing website traffic and bookings.

• Embrace social media marketing: Use social media platforms to promote your brand, engage with customers, and encourage them to leave reviews.

• Leverage customer reviews: User-generated content, such as customer reviews, is crucial to building trust, improving brand recognition, and attracting more visitors to your website.

• Improve user experience (UX): Enhancing UX through streamlined, easy-to-use booking processes and mobile optimization can help improve search engine ranking and customer engagement.

• Increase Direct Bookings: Hotels can drive more visibility by increasing direct bookings or bookings through their website rather than relying on third-party platforms.

• Take advantage of paid search ads: While the ad space available may be reduced compared to the search page results, paid search ads can still attract visitors to your website and increase visibility.

In conclusion, the rise of AI-powered conversational bots will disrupt the hospitality industry by changing how guests search for information and make reservations. While this poses challenges for hotels and OTAs that rely on search and ads to attract visitors, the shift towards conversational bots also presents an opportunity for businesses to adapt and find new ways to increase their visibility, attract users, and improve their customer experience. By optimizing their online presence, investing in influencer and social media marketing, leveraging customer reviews, enhancing UX, increasing direct bookings, and taking advantage of paid search ads, hotels and OTAs can stay competitive in the industry and provide their customers with the best possible experience. Ultimately, as the industry evolves, businesses must stay up-to-date with the latest trends and technologies to stay ahead of the game and succeed in the long run.

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One of the main benefits of guest-facing technology is convenience. Mobile apps, in particular, have become essential in creating a seamless and enjoyable guest experience. With the integration of mobile apps, guests can book their stay, check-in, and check-out, and access important information about their accommodation, such as Wi-Fi passwords and property rules, all from their smartphones.

This level of convenience has not only made the guest experience more enjoyable but has also improved the efficiency of operations. For example, self-check-in kiosks have become increasingly popular in the hospitality industry, allowing guests to bypass the front desk entirely. This reduces wait times and frees staff members to focus on more critical tasks, such as guest requests and maintenance issues.

The integration of smart home devices has also given guests greater control over their environment, which has contributed to a more personalized experience. For example, devices such as Nest thermostats and Philips Hue lights allow guests to customize their space to their liking without interacting with a staff member. This level of personalization creates a more comfortable and welcoming environment, ultimately leading to higher guest satisfaction rates.

In addition to enhancing the guest experience, guest-facing technology has also been used to collect and analyze data. Using mobile apps and other digital tools, short-term rentals, apartments, and campus housing can collect valuable information about guest behavior and preferences. This data can then be used to tailor the guest experience and make data-driven decisions about property management.

For example, by analyzing data collected from smart home devices, properties can identify which features guests use most frequently and adjust the amenities accordingly. This data analysis can also help properties anticipate guest needs, such as providing additional towels and toiletries, and improve the overall guest experience.

The use of guest-facing technology has also contributed to the safety and security of guests. For example, properties can install keyless entry systems that require a unique code or mobile app to access the accommodation. This eliminates the need for physical keys and enhances the property’s security by limiting access to authorized guests.

Furthermore, technology has enabled properties to improve communication with guests. Using mobile apps and chatbots; properties can provide guests with important information about their stay, such as property rules and local attractions. This level of communication improves the guest experience and increases the likelihood of repeat bookings.

In conclusion, guest-facing technology has transformed short-term rentals, apartments, and campus housing. By providing guests with greater convenience, personalization, and control over their environment, these properties have created more satisfying and enjoyable experiences for their guests. As the hospitality industry continues to evolve, it’s clear that guest-facing technology will play an increasingly important role in shaping the future of travel and accommodation. Properties that embrace this technology will be better equipped to meet the needs of their guests and stay ahead of the competition.

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Then there are differing types of properties. We’re going to focus on the main three: select-service, full-service, and luxury. There are additional categories, including extended stay properties, which fall somewhere between select-service and full-service, and casinos and resorts. These all have unique needs as well beyond the main three categories. We’ll reserve those for another blog and look at how hospitality tech can serve the main three categories today. 

Select-service properties 

We’ve all driven down the highway and seen the numerous options of highway hotels and motels. Many of those are selected-service or limited-service properties, meaning they don’t offer the full array of features like a gym, spa, room service, pool, etc., that many mainstream hotels have. They target a specific type of guest who is budget minded and/or just looking for a place to sleep while on the road. These guests aren’t looking for all the bells and whistles and similarly don’t want to pay for what they are not using.  

Select-service hotels often run on very tight margins. They don’t have the additional features that drive higher margins of full-service hotels, and their room rates are lower as a result. Guests arrive at all hours of the day and night (especially along highways or near airports), so staffing is important. If you’ve ever missed a flight and then had to stand in line to check in at 1:00 in the morning while jetlagged, you know how frustrating that experience can be. This is where self-check-in kiosks and apps can specifically alleviate guest frustration and get them to their room (and pillow) faster. The capability of a kiosk or app to check in and provide a key card or mobile key to the guest all without requiring staff intervention, makes for a smooth experience.  

Full-service properties 

Full-service hotels are the Marriotts and Hiltons of the world and many boutique brands. They’re generally larger than select-service hotels and offer features like on-site restaurants and bars, a pool/spa, room service, valet, and more. They are frequented by business travelers and tourists who want to stay in the heart of a city and enjoy the property amenities. The room rates are commensurately higher than those of select-service properties, and the guests are generally ready to pay for the amenities to enhance their stay.  

Amenities are important for full-service hotels as they drive considerable margin and also help differentiate the stay in the guest’s mind vs other hotels. Technology like in-room tablets from companies like Crave can help put these amenities front and center, educating guests on what is available and even pushing special offers based on guest information. Similarly, having access via mobile phone to property amenities puts the control in the guest’s hands, allowing them to order room service or schedule a spa treatment from anywhere without having to pick up the room phone or stop by a service desk.  

Staff attention is important to guests of full-service hotels, which means staffing issues can have serious consequences at these properties, impacting guest net promoter scores (NPS). The tablets and apps mentioned above remove the need to approach staff to place a room service order. Additionally, and similar to select-service hotels, self-check-in apps and kiosks can remove much of the staffing pressures, allowing available staff to spend more time addressing guests directly and ensuring a positive experience.  

Luxury properties 

Luxury hotels are the aspirational properties that we all long to stay at during a tropical vacation. They are the ones that pick you up from the airport in a luxury car and have the highest levels of décor, food, bedding, and staffing available. The commercial of the guest arriving by boat to the JW Marriott in Venice plays on a loop in my mind. You are greeted at the door, and the level of personal attention only goes up from there.  

These hotels have fewer business travels, and many of those vacationing at a luxury property want personal attention. That is why the concept of a mobile check-in app or kiosk might be scoffed at initially. But wait! What’s luxurious about standing at a front desk (albeit one of immaculate Italian marble) while the agent taps away at a keyboard? Why not want to have that all done ahead of time before getting to the property? Isn’t true luxury the ability to go straight to your room? For those who want a physical key card, check-in kiosk technology provides staff the ability to come out from behind the desk and provide an even more personable experience to the guest. Staff can engage the guest while they are checking in or even check in for them, just like behind the desk. It opens up many possibilities and enables luxury properties to address each guest uniquely.  

Of course, amenities are crucial to a luxury property, and in-room tablets and mobile apps help guide guests through the many offerings available at the touch of a finger. Additionally, companies like MapsPeople provide mapping innovations that can not only help guests find their way at a larger luxury property but also steer them past specific areas of possible interest. In this way, luxury properties and full-service properties are very similar.  

It’s all in the delivery 

You may be asking yourself why the split of the three categories when almost the same technology can be deployed at each. It’s not necessarily about which technology is being used but how. Select-service properties may firmly direct guests to mobile check-in to deal with the lack of staff, while luxury properties may gently nudge guests towards it as a way to enhance their stay. It’s all in the messaging. Similar hospitality technology can be implemented by every type of property to provide a competitive advantage and enhance guest stays. It’s all in the delivery.  

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AUSTIN, Texas – July 19 – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality industry, has released a web-based extension of its industry leading contactless check-in software. Users can now access and input pre-arrival check-in information into the system via the web and in some cases receive a web-based secure digital room key. Other experiences require an app for mobile keyless entry or obtaining a physical key from a kiosk.

The Virdee Virtual Reception solution provides a fully contactless check-in experience, empowering 100% of hotel guests to check-in either via mobile device or kiosk, receive a digital or physical key and head straight to their guest room without ever standing in line at the front desk. The web version facilitates more engagement earlier in the pre-check-in process; guests can complete much of the pre-check-in requirements before arrival, and can seamlessly transition to the app to receive their digital key.

This framework also paves the way for eventually storing the key in a “digital wallet” hosted by Apple or Google. The former recently announced that its upcoming iOS 15 update to Apple Wallet will use NFC technology (like Apple Pay) to allow guests to access their hotel rooms.

“This web-based addition to the scope of the Virdee Virtual Reception platform continues to refine and evolve this exciting product,” said Virdee Co-Founder Nadav Cornberg. “We hope that by engaging guests early on their preferred channel, we’ll make the virtual check-in process even more convenient and seamless for hotel guests. It also paves the way for some compelling future upgrades still ahead.”

About Virdee

Virdee is a technology company providing best-in-class virtual reception and user interaction software for clients and their tenants, guests, and other stakeholders. Virdee helps building owners reduce costs and generate ancillary revenue by automating front-of-house workflows via its mobile application and in-lobby experiences. Using an API-first approach, Virdee connects platforms for ID verification, payment collection, access control and remote assistance while serving customers in lodging, multifamily and commercial real estate industries. Visit www.virdee.io to learn more.

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