SALT LAKE CITY (July 25, 2023) — LivAway Suites, the developer-centric, economy-extended stay hotel brand, has announced a partnership with innovative software-as-a-service company, Virdee, to strengthen their technology-forward brand standards for guests.

The collaboration with Virdee will implement a variety of user-friendly technologies in order to enhance and streamline the overall guest experience. These technologies include self-serve check-in, around-the-clock virtual reception, and pre-check-in options, as well as other web, mobile, and kiosk services. Through the digital guest engagement platform, customers will enjoy 24/7 touchless check-ins and digital room keys all from the palm of their hand.

For developers, this partnership will provide a competitive advantage, operational efficiencies, and the ability to drive more revenue through cross-sale opportunities within the check-in process and add-ons available through the app.

“Contactless technology is a boon for our industry, and our partnership with Virdee provides a seamless digital guest service solution through mobile, kiosk and online – at the same time offering additional revenue streams and reducing operational costs at each LivAway Suites hotel,” remarked Kevin Dailey, Chief Operating Officer of LivAway Suites. “Our partnership with Virdee doubles down on our commitment of being the most tech-forward brand in our segment ‘because our guest deserves better.’”

“LivAway Suites’ technology-centered, developer-focused approach makes them an ideal hospitality partner for Virdee”, said Branigan Mulcahy, Co-Founder of Virdee. “Leveraging the operational efficiencies that Virdee offers, gives LivAway Suites an innovative leg up on their competition in the extended stay segment.”

LivAway Suites, created “for developers, by developers,” currently has over 25 locations in various phases of development across the United States. Over the past few months, LivAway Suites has broken ground on locations in metro areas of Tennessee, Washington, and Utah, with many more markets to follow in the coming months.

To learn more about LivAway Suites, visit www.livawaysuites.com

ABOUT LIVAWAY SUITES

LivAway Suites, based in Salt Lake City, Utah, is a new economy extended stay hotel brand with a developer-centric business model and hotel design that helps our guests feel more at home while away. The brand is built on understanding the importance of offering guests “everything they need and nothing they don’t” with straightforward services and pragmatic amenities that offer livability and comfort at an affordable rate. Built on a foundation of “for developers, by developers,” LivAway Suites is poised to disrupt the traditional hotel franchise model through transparent pricing and an improved return on investment. For more information, visit www.livawaysuites.com.

ABOUT VIRDEE

Based in Austin, Texas, Virdee is an innovative software company serving the hotel industry. Its API-first approach provides the most comprehensive solution of check-in/out, identity verification, payment collection, and remote support. Virdee helps clients elevate the customer experience, reduce costs and generate ancillary revenue. Virdee was founded in 2020 by experienced real estate operators and visionary technologists – Branigan Mulcahy and Nadav Cornberg. Visit www.virdee.io to learn more.

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Personalized experiences

Technology has allowed hotels to personalize their guests’ experiences, starting from the booking process. For example, customer data is being used to tailor guests’ preferences, such as room selection and personalized amenities. Additionally, technology such as Artificial Intelligence (AI) is enabling hoteliers to analyze guests’ behavior in real-time and recommend personalized experiences based on their preferences and spending habits.

Enhanced communication

Clear communication between guests and hotel staff is essential for a positive guest experience. Technology, such as chatbots and virtual assistants, have reduced in-room service times while providing 24/7 customer service options and assisting guests with any inquiries. With the increasing popularity of mobile devices, hotels can also reach guests through SMS, social media, and in-app messaging, creating effortless communication channels and memorable experiences.

Increased efficiency

A significant advantage of technology in the hotel industry is the increase in efficiency. For example, automated services such as check-in/out kiosks and self-serve vending machines reduce wait times, allowing guests to check in and out quickly and efficiently. Moreover, integrating Property Management Systems (PMS) to automate routine tasks such as inventory management, staffing schedules, and housekeeping activities enable hotels to operate efficiently and provide an exceptional and consistent guest experience that leads to guest success.

Establishing expert status

Technology has generated fierce competition within the hotel industry. However, hotels that understand emerging technologies and how they can enhance guests’ experiences are setting themselves apart from the competition. Establishing the hotel as an expert authority on various technologies not only enhances the guest experience but also builds brand awareness and contributes to increased customer loyalty and guest success.

Creating a safe environment

Recent events have highlighted the importance of safety and health metrics. Fortunately, technology has empowered hotels to implement policies aimed at ensuring guest safety. High-tech security measures such as contactless check-ins, sanitization stations, and temperature screening tools make guests feel safe and secure when staying in your hotel. Additionally, technologies such as biometric security, IoT-controlled smart locks, and safety surveillance systems contribute to ensuring optimal guest comfort and safety.

Embracing technology in the hotel industry has become a necessity. By keeping up with emerging technologies, hotels can personalize guests’ experiences, increase communication channels, reduce wait times, establish expert status, create a safe environment, and ultimately enhance guest success. With emerging technologies such as AI, IoT, and Machine Learning seeking to revolutionize the hotel experience, hoteliers that embrace them will gain a competitive advantage, gain customer loyalty, and realize a return on investment that positively impacts the bottom line. The key takeaway is that every hotel can achieve guest success by understanding how technology can effectively impact guests’ experiences.

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On the surface, front-desk-on-demand seems simple to define. It’s anything that replaces the front desk and allows guests to do what they could do at the front desk but via technology instead. However, the further you dive into it, the more complex the topic can become. Does it include a connection to actual people, or is it limited to an app that guests interact with. You also have to consider the business challenges a property is trying to overcome. What are you trying to accomplish?  

Broad definition of front-desk-on-demand  

The definition of FDOD will partly depend on the needs of the property. If you think about what the front desk does at a large luxury hotel, it goes beyond checking in and checking out. It includes calling to ask for more towels or coffee pods (there isn’t always a separate room service line, or guests tend to just dial the front desk for anything). If a room key stops working or a guest loses their room key, then a stop by the front desk is mandatory for a new key. By extension, the concierge is also part of the front desk environment and provides information about surroundings or helps with dinner reservations. 

Smaller limited-service hotels may have a front desk that doesn’t carry the same number of responsibilities as those of larger properties. If there is no restaurant or kitchen on site, there is no room service that needs to be called. Concierges don’t exist. The problem of lost keys still exists, although with a smaller number of rooms, it won’t happen as often. A FDOD, even by broad terms, won’t have the same level of responsibilities at a smaller property vs at a larger one.  

Narrow definition of front-desk-on-demand 

The narrow definition of an FDOD is when a human is needed to help in a situation where technology cannot take care of the guest’s need. Everything else has been handled by an app or kiosk, but the guest now needs to contact a human at the front desk for a specific need. Thanks to virtual reception software becoming ever more robust, the types of guest needs that require human interaction are becoming increasingly scarce. The main issue that we see is problems checking in where a document won’t scan (e.g., because the bar code on the back is damaged) and a room lockout where the guest has nothing on them (no ID, no phone). 

Without the ability to connect the guest to a staff member (i.e., a front desk), technology alone cannot handle these issues. If the guest can be connected remotely to a staff member, then that staff member can check the ID via a camera (either on a kiosk or phone) and finish the check-in process. In the case of a lockout without any ID available, the staff member can look up the ID information from the check-in and issue a replacement key via a kiosk in the lobby. 

AI is not yet at the level that could complete the above two examples without human intervention. Virdee Virtual Reception offers Remote Assistance, which connects guests to hotel staff from anywhere. This is what we have typically called FDOD because it connects the guest to an actual staff member just like stopping by the front desk of the hotel or picking up the phone in the room. There are hotel technology providers out there that will also provide staffing, removing the need for the hotel to have front desk staff on its own payroll.  

The key to going staffless  

An FDOD staffed by humans is the key to a hotel going fully staffless. But what does that really mean? The property is staffless on-site and really only for the needs of the front desk and concierge. Especially full-service hotels will still require other types of staff on site, like maintenance, security, and kitchen staff. Luxury hotels will likely still want at least minimal front-desk staff on-site to ensure a high level of guest interaction and that personal touch. In the end, it may not be about being staffless but doing more with less staff.  

So which definition is correct?  

In the end, what FDOD means to a specific property depends on what they are looking for and what business challenges they are trying to overcome. More and more, technology is allowing for automation, from robots that clean rooms to lockers that can provide access to food, towels, and more. Ask yourself, “Can I cover every guest need with just an app, or do I need a person on the other end for certain situations?” Your front-desk-on-demand is what you need it to be. 

The post What Does Front-Desk-on-Demand Mean?  appeared first on Virdee.

Then there are differing types of properties. We’re going to focus on the main three: select-service, full-service, and luxury. There are additional categories, including extended stay properties, which fall somewhere between select-service and full-service, and casinos and resorts. These all have unique needs as well beyond the main three categories. We’ll reserve those for another blog and look at how hospitality tech can serve the main three categories today. 

Select-service properties 

We’ve all driven down the highway and seen the numerous options of highway hotels and motels. Many of those are selected-service or limited-service properties, meaning they don’t offer the full array of features like a gym, spa, room service, pool, etc., that many mainstream hotels have. They target a specific type of guest who is budget minded and/or just looking for a place to sleep while on the road. These guests aren’t looking for all the bells and whistles and similarly don’t want to pay for what they are not using.  

Select-service hotels often run on very tight margins. They don’t have the additional features that drive higher margins of full-service hotels, and their room rates are lower as a result. Guests arrive at all hours of the day and night (especially along highways or near airports), so staffing is important. If you’ve ever missed a flight and then had to stand in line to check in at 1:00 in the morning while jetlagged, you know how frustrating that experience can be. This is where self-check-in kiosks and apps can specifically alleviate guest frustration and get them to their room (and pillow) faster. The capability of a kiosk or app to check in and provide a key card or mobile key to the guest all without requiring staff intervention, makes for a smooth experience.  

Full-service properties 

Full-service hotels are the Marriotts and Hiltons of the world and many boutique brands. They’re generally larger than select-service hotels and offer features like on-site restaurants and bars, a pool/spa, room service, valet, and more. They are frequented by business travelers and tourists who want to stay in the heart of a city and enjoy the property amenities. The room rates are commensurately higher than those of select-service properties, and the guests are generally ready to pay for the amenities to enhance their stay.  

Amenities are important for full-service hotels as they drive considerable margin and also help differentiate the stay in the guest’s mind vs other hotels. Technology like in-room tablets from companies like Crave can help put these amenities front and center, educating guests on what is available and even pushing special offers based on guest information. Similarly, having access via mobile phone to property amenities puts the control in the guest’s hands, allowing them to order room service or schedule a spa treatment from anywhere without having to pick up the room phone or stop by a service desk.  

Staff attention is important to guests of full-service hotels, which means staffing issues can have serious consequences at these properties, impacting guest net promoter scores (NPS). The tablets and apps mentioned above remove the need to approach staff to place a room service order. Additionally, and similar to select-service hotels, self-check-in apps and kiosks can remove much of the staffing pressures, allowing available staff to spend more time addressing guests directly and ensuring a positive experience.  

Luxury properties 

Luxury hotels are the aspirational properties that we all long to stay at during a tropical vacation. They are the ones that pick you up from the airport in a luxury car and have the highest levels of décor, food, bedding, and staffing available. The commercial of the guest arriving by boat to the JW Marriott in Venice plays on a loop in my mind. You are greeted at the door, and the level of personal attention only goes up from there.  

These hotels have fewer business travels, and many of those vacationing at a luxury property want personal attention. That is why the concept of a mobile check-in app or kiosk might be scoffed at initially. But wait! What’s luxurious about standing at a front desk (albeit one of immaculate Italian marble) while the agent taps away at a keyboard? Why not want to have that all done ahead of time before getting to the property? Isn’t true luxury the ability to go straight to your room? For those who want a physical key card, check-in kiosk technology provides staff the ability to come out from behind the desk and provide an even more personable experience to the guest. Staff can engage the guest while they are checking in or even check in for them, just like behind the desk. It opens up many possibilities and enables luxury properties to address each guest uniquely.  

Of course, amenities are crucial to a luxury property, and in-room tablets and mobile apps help guide guests through the many offerings available at the touch of a finger. Additionally, companies like MapsPeople provide mapping innovations that can not only help guests find their way at a larger luxury property but also steer them past specific areas of possible interest. In this way, luxury properties and full-service properties are very similar.  

It’s all in the delivery 

You may be asking yourself why the split of the three categories when almost the same technology can be deployed at each. It’s not necessarily about which technology is being used but how. Select-service properties may firmly direct guests to mobile check-in to deal with the lack of staff, while luxury properties may gently nudge guests towards it as a way to enhance their stay. It’s all in the messaging. Similar hospitality technology can be implemented by every type of property to provide a competitive advantage and enhance guest stays. It’s all in the delivery.  

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Property technology is innovative yet fragmented

Property technology broadly and hospitality technology more specifically have a lot of moving parts. You can’t just download a few windows applications and be up and running your property. The three basic building blocks of a hotel’s tech stack are PMS (property management system), locks (assuming they are electronic), and payment provider. The PMS market, for one, is very fragmented. The biggest player has only a 6.3% share of hotels by property and 16% share of rooms globally (Skift). New cloud-based companies are joining the fray all the time, providing hoteliers with ever more choices and improved features.

When it comes to locks and payment providers, there isn’t exactly a dearth in options, either. Online locks with Bluetooth and RFID are revolutionizing the industry and enabling smooth guest experiences and easier management. Payment options, as we see in any consumer-facing industry, is the lifeblood of any business. Guests and customers want to pay in their preferred manner.

Beyond the basic three necessities, there are optional offerings that aim to customize the guest experience. These include customer relationship management software (like Cendyn), custom mapping software (like MapsPeople), and guest services software (like Crave). The benefit of all these software companies inventing new and creative ways to engage guests is that properties have options to increase revenue, drive guest satisfaction, and relieve staffing pressures in ways that were unheard of a few years ago.

How do you bring it all together?

There isn’t a single company that provides all of the technologies listed above. They have to be sourced individually and then incorporated into each property’s system. Of course, guests don’t care about the work needed to get it to work. They just want an enjoyable experience without any hiccups. With so much technology, you have to be able to pull it all together. That is where front-of-house hubs come into play, enabling the coexistence of all these technologies and to guarantee that the end goal, a better guest experience, is reached.

Yes, some lock and PMS companies provide remote check-in and/or mobile key technology in addition to their base products and services. There are still many other technologies left to be consolidated. A single app that can integrate with the PMS while providing a mobile key, enabling guest communications, and serving up a customized map of the property is the key to herding the technological cats. Imagine having to asks guests to download three or more apps in order to access everything that your property offers.

What about building it yourself?

Remember the example of Apple and its Samsung-sourced OLED screens? Yes, some large hotel brands build and manage their own apps. With enough resources, this can definitely be accomplished. What many even large companies fail to realize until later is that the regular maintenance of these apps let alone the continued evolution and integration of new features can result in high costs and can get deprioritized if the company is facing budget cuts. By outsourcing this type of work, you enjoy customized software that remains up to date and the ability to relatively easily change providers.

In closing, if you’re a hotel, multifamily property, or any other property looking to enhance your tenant- and guest-facing technology, look to hubs that can pull everything together for you. They will have the ability to scale in the future to include new technologies and will allow you to better concentrate on your core competencies while still enhancing the experience of being at your property.

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AUSTIN, Texas – December 15 – Virdee, which delivers digital check-in and virtual concierge services to the lodging industry, has announced an integration to Cloudbeds, an all-in-one lodging operations platform, that will provide hoteliers and hosts with an efficient end-to-end solution for providing contactless guest experiences. Virdee will be available as a new partner in Cloudbeds’ Marketplace.

The Virdee Virtual Reception provides a fully contactless check-in experience, empowering 100% of hotel guests to check-in either via mobile device or kiosk, receive a digital or physical key and head straight to their guestroom without ever standing in line at the front desk. These contactless features complement Cloudbeds’ suite of industry-leading operational tools, such as Property Management, Channel Management, Booking Engine and Payment solutions.

The partnership empowers hoteliers to manage their properties and the guest experience through well integrated technology. User-friendly mobile applications from both Cloudbeds and Virdee automate tasks and free up staff to focus on providing more value to the guest throughout their stay—especially important amid today’s labor challenges and scarce resources.

“The integration and partnership with Cloudbeds means Virdee is now available to a much wider number of lodging providers, from independent hotels to bed and breakfasts of all sizes,” said Virdee Co-Founder Nadav Cornberg. “In turn, more travelers can expect better experiences along their guest journey, including personalized offers, an improved welcome experience and digital room access.”

“Today’s travelers are looking for seamless, digital experiences, and both Cloudbeds and Virdee are dedicated to improving the entire end-to-end interaction between guests and their hosts,” said Sébastien Leitner, VP Partnerships at Cloudbeds. “This integration will allow us to continue creating more meaningful travel experiences for thousands of Cloudbeds customers throughout the globe, helping them grow revenue, streamline operations and enable memorable guest experiences.”

About Virdee
Virdee is a technology company providing best-in-class virtual reception and user interaction software for clients and their tenants, guests, and other stakeholders. Virdee helps building owners reduce costs and generate ancillary revenue by automating front-of-house workflows via its mobile application and in lobby experiences. Using an API-first approach, Virdee connects platforms for identity verification, payment collection, access control and remote assistance while serving customers in lodging, multifamily and commercial real estate industries. Visit www.virdee.io to learn more.

About Cloudbeds
Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types across the globe. The award-winning Cloudbeds Hospitality Platform seamlessly combines solutions for front desk, revenue, distribution, guest acquisition, and guest engagement in a single unified system, enhanced by a marketplace of third-party integrations. Cloudbeds was named No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022 and recognized by Deloitte’s Technology Fast 500 in 2021. For more information, visit www.cloudbeds.com.

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The Virdee Virtual Reception solution provides a fully contactless check-in experience, empowering 100% of hotel guests to check in either via mobile device or kiosk, receive a digital or physical key, and head straight to their guestroom without ever standing in line at the front desk. SynXis Property Hub leverages a single system of record for rates and availability, responsive design, and flexible workflows that are focused on enhancing the in-stay guest experience.

The collaboration helps further empower hoteliers to manage their properties and the guest experience through seamless, user-friendly technology, bringing all of the benefits of the Virdee system into the Sabre tech ecosystem. Sabre benefits from a new connection to Virdee’s Cloud-based architecture, which simplifies integration and connectivity, while Virdee can now leverage the ease and responsiveness of Sabre’s SynXis solution. The companies are planning additional integrations and collaborations in the months ahead.

“We are thrilled to partner with Sabre to help hotels further benefit from a product that’s so widely trusted and utilized in the hospitality industry,” said Virdee Co-Founder Nadav Cornberg. This collaboration is another example of Virdee’s push to bring our solution set to an ever-wider audience, and we’re looking forward to integrating additional products from Sabre’s suite of solutions.”

“The SynXis Property Management System is trusted by over 2,500 properties, and we are excited to partner with Virdee to enhance our offering,” said Tom Winrow, VP Product Development, Sabre Hospitality. “The partnership is a perfect marriage between two solutions from companies that pride themselves on seamless experiences—for both hoteliers and guests.”

About Virdee
Virdee is a technology company providing best-in-class virtual reception and user interaction software for clients and their tenants, guests, and other stakeholders. Virdee helps building owners reduce costs and generate ancillary revenue by automating front-of-house workflows via its mobile application and in-lobby experiences. Using an API-first approach, Virdee connects platforms for ID verification, payment collection, access control and remote assistance while serving customers in lodging, multifamily and commercial real estate industries. Visit www.virdee.io to learn more.

About Sabre Corporation
Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfillment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

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AUSTIN, Texas – March 22, 2022 – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality and commercial real estate industries, has announced a partnership with Mews, a cloud-based Property Management System designed for the hotel industry. Virdee is now available as a partner in the industry leading Mews Marketplace.

The Virdee Virtual Reception provides a fully contactless check-in experience, enabling 100% of hotel guests to check-in either via mobile device or kiosk, receive a digital or physical key and head straight to their room without ever visiting the front desk.

Similarly, Mews is designed to simplify and automate all operations for modern hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected. And with the integrated Mews Payments ecosystem, every transaction is secure and seamless.

The partnership further helps empower hoteliers to manage their properties and the guest experience through seamless, user-friendly – and now contactless – technology. Tasks can be completed seamlessly from the palm of the hand via Virdee’s mobile platform—especially important amid today’s labor shortage and scarce resources. Currently, six properties using both Virdee and Mews have eliminated their front desks entirely, and all check-ins and check-outs are handled via digital tools.

“A partnership with Mews is a natural fit for the two technologies – and one that will drive business forward for our hotel partners,” said Virdee Co-Founder Nadav Cornberg. “We look forward to providing hotel operators with solutions for seamless interactions that will only work to enhance the guest experience, which is critical today as the industry faces a sea change spurred by the pandemic.”

“Virdee and Mews are aligned in their efforts to create a more seamless and user-friendly hospitality operations platform,” said Richard Valtr, Mews Founder and CEO. “We are thrilled to partner with Virdee to further enhance our offerings and forward our mission to make hoteliers’ properties remarkable with an ecosystem of hospitality solutions that maximize revenue and enhance the guest experience.”

About Virdee

Virdee is a technology company providing best-in-class virtual reception and user interaction software for clients and their tenants, guests, and other stakeholders. Virdee helps building owners reduce costs and generate ancillary revenue by automating front-of-house workflows via its mobile application and in-lobby experiences. Using an API-first approach, Virdee connects platforms for ID verification, payment collection, access control and remote assistance while serving customers in lodging, multifamily and commercial real estate industries. Visit www.virdee.io to learn more.

About Mews

Founded in 2012 by a team of former hoteliers, Mews is transforming the hospitality industry with a cloud-based property management system. The Mews Hospitality Cloud acts as a central nervous system for properties of all sizes from small independents to large group brands. Over 2,500 properties across 62 countries run their hotel operations, booking, payments, and guest management on Mews. Customers include Accor, Autocamp, The Student Hotel, Generator-Freehand, Life House, and the Wythe Hotel. For the second year in a row, Mews was voted as the #1 Best Place to Work in 2022 in the HotelTechReport awards. For more information, please visit: www.mews.com.

Contact: Michael Frenkel
Email: michael@mfcpr.com
Phone: 201-317-7035

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AUSTIN, Texas – July 12, 2021 – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality and commercial real estate industries, has achieved Oracle Validated Integration with Oracle Hospitality Expertise that allows communication with OPERA, the global leader in hotel PMS systems. The partnership empowers hotels running on the OPERA system to leverage Virdee’s unique functionality, bypassing the front desk, marketing room upgrades and early check-in/checkout, assigning rooms, and verifying guest identity with reservation data during the check-in process.

Virdee provides a full contactless check-in experience, empowering 100% of hotel guests to check-in either via kiosk or their mobile device, receive a digital or physical key and head straight to their guestroom without ever standing in line at the front desk.

Expertise is a core tenet of the modernized Oracle PartnerNetwork (OPN) program and allows Oracle partners to highlight their capabilities in a focused area. Ultimately, Expertise is designed to make it easy for customers to identify partners who can deliver quality solutions and minimize risk for their specific needs.

In order to achieve the Oracle Validated Integration with Oracle Hospitality Expertise, partners like Virdee must meet a series of qualifiers, including demonstrating that the integration performs as documented. Learn more about Expertise, including viewing the complete Expertise Catalog, at www.oracle.com/partnernetwork/expertise.

Through the OPERA integration, Virdee’s identity verification module will securely connect user profiles with reservation data. Prior to completing the check-in process, Virdee will collect a payment method for incidentals and current charges, auto-assign a room, deliver a mobile key or a key card to the guest, and mark the guest as checked in on the Oracle Hospitality OPERA platform.

“We are excited to announce this milestone partnership with Oracle/Opera,” said Virdee Co-Founder Nadav Cornberg. “The demand for a contactless check-in experience skyrocketed during the COVID pandemic and we are proud to partner to offer solutions that keep guests and staff safe while making the process more efficient for both parties. Via the new integration,  hotels around  the world can now utilize our best-in-class, end-to-end product for the complete digital check-in experience, including ID verification, payment collection, access control and remote support.”

“Achieving Oracle Validated Integration with Oracle Hospitality Expertise gives our customers the confidence that the integration of Virdee Virtual Reception is functionally sound and performs as tested,” said David Hicks, vice president, Worldwide ISV Cloud Business Development, Oracle. “For solutions deployed on premise, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review process that helps to reduce deployment risk and improves the user experience of the partner’s integrated offering.”

About Virdee

Virdee is a technology company providing best-in-class virtual reception and user interaction software for clients and their tenants, guests, and other stakeholders. Virdee helps building owners reduce costs and generate ancillary revenue by automating front-of-house workflows via its mobile application and in-lobby experiences. Using an API-first approach, Virdee connects platforms for ID verification, payment collection, access control and remote support. The company serves customers in lodging, multifamily and commercial real estate industries. Visit www.virdee.io to learn more.

About Oracle Validated Integration Expertise

Oracle Validated Integration Expertise, available through Oracle PartnerNetwork (OPN), gives customers confidence that the integration of a complementary partner software product with an on premise Oracle Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully earn an Oracle Validated Integration Expertise are authorized to use the “Oracle Validated Integration” badge.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service.  To learn more visit: http://www.oracle.com/partnernetwork

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